How fast do I get notified about a missed call?

Instantly. LumFlox detects the missed call in real time through your business number and sends you an alert on Telegram or in the app within seconds.

Do I need to change my business phone number?

No. LumFlox works with the number you already use — nothing to port, nothing to switch for your customers.

Is there a setup fee or contract?

No setup fee, and no long-term contract. You can choose monthly or annual billing and cancel anytime.

What's included in the website?

A professional, SEO-ready website built and hosted for you, kept up to date as part of your plan — no separate web developer needed.

How do I know a missed call turned into a job?

Every call is tracked through its lifecycle — missed, recovered, won or lost — with an estimated value, right in your LumFlox dashboard.

What if I want to talk it through before signing up?

Just choose a plan and you'll be taken to book a short intro call — no pressure, just a chance to ask questions first.

Terms of Service

Last updated: October 15, 2026

These Terms govern your use of the LumFlox website, app and services provided by LumFlox Labs ("LumFlox", "we", "us"). By signing up or using the service you agree to them on behalf of yourself and the business you represent ("you").

1. The service

LumFlox provides missed-call detection and alerts, a lead dashboard (web app/PWA), call tracking with estimated lead values, and a professionally built, hosted and maintained website, as described on our website and in your plan. We may improve, change or discontinue features with reasonable notice where they are material.

2. Plans, fees and billing

Plans are billed monthly or annually, in advance, at the price shown on our website or agreed with you.
There is no setup fee and no long-term contract. You may cancel at any time.
Cancellation takes effect at the end of the period already paid. Fees already paid are non-refundable, except where the law requires otherwise or we agree in writing.
Prices may change with at least 30 days' notice, effective from your next billing period. Taxes are your responsibility.
If a payment fails we may suspend the service after notice until the balance is paid.

3. Your responsibilities

Give us accurate information and keep your account credentials secure.
Use the service lawfully. You are responsible for the content of your website, for how you use the leads and phone numbers collected, and for any notices or consents required by law, including rules on call recording, calling and texting consumers (such as the TCPA) and privacy.
Only forward numbers and connect accounts you are authorized to use, and tell people when you handle their information as required by law.

4. Acceptable use

You may not use the service for unlawful, deceptive, harassing or spam purposes, to infringe others' rights, to interfere with or attempt to break the service, or to resell it without our written permission. We may suspend accounts that violate this section.

5. Third-party services

The service relies on third parties such as telephony carriers, Telegram, our hosting and database providers. We do not control them and are not responsible for their outages or changes, although we will work to minimize the impact on you. Their own terms may apply to your use of them.

6. No guarantee of results

LumFlox helps you notice and follow up on missed calls and leads. We do not guarantee that you will recover any number of calls, win any jobs or reach any revenue. Figures and examples on our website, including sample dashboards, are illustrative. Alerts and call detection depend on carriers and networks and may be delayed or fail; the service is not suitable for emergency communications.

7. Your data and our privacy practices

You keep ownership of your content and of the lead data collected for your business. You give us permission to process it to provide the service. Our handling of personal information is described in the Privacy Policy. On request after termination we will make a reasonable export of your lead data available for a limited period before deletion.

8. Our property

We own the LumFlox software, brand and underlying materials. You get a limited, non-exclusive, non-transferable right to use the app during your subscription. Your website content, logo and brand remain yours; for the website we build we grant you the right to use it for your business while your plan is active, and we may keep the underlying code, templates and tooling.

9. Disclaimer

The service is provided "as is" and "as available". To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and we do not promise uninterrupted or error-free operation.

10. Limitation of liability

To the fullest extent permitted by law, LumFlox is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, leads or data. Our total liability for any claim relating to the service is limited to the fees you paid us in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

11. Termination

You can cancel at any time (see section 2). We may suspend or terminate the service if you materially breach these Terms, or on 30 days' notice for convenience, refunding any prepaid fees for the period after termination in the latter case. Sections that by their nature should survive termination will survive.

12. Governing law

These Terms are governed by the laws of [TODO: governing law and venue], without regard to conflict-of-law rules, and disputes will be brought in the courts there.

13. Changes

We may update these Terms. We will change the date above and, for material changes, notify you by email or in the app. Continuing to use the service after changes take effect means you accept them.

14. Contact

LumFlox Labs
[TODO: company mailing address]
hello@lumfloxlabs.com